Testimonials
While awards make us smile, it is the feedback and travel memories that our travelers share with us that really give us that warm fuzzy feeling inside. Testimonials by our travelers are a testament to the ingenuity and expertise of our travel specialists, the vast knowledge of our friendly guides and, the attention to detail of our customer care staff who are all located on the ground in our offices located across Latin America.
50 Best Tours
National Geographic Traveler included us in its elite list of “50 Tours of a Lifetime,” featuring the world's most innovative and immersive guided tours & experiences.
BBB
We operate with fairness, honesty and an open mind. We are accredited and complaint-free with a perfect A+ rating by the BBB.
TripAdvisor
Nobody knows our tours and level of customer service like the people who have experienced them. Read their reviews on TripAdvisor!
Because our trips have been built to pass the test of time, we know that we're pretty darn close to 100% when it comes to customer satisfaction. Thank you to all our amazing adventure seekers for sharing their trip photos and memories! You're welcome!
Hi Sarah & Alex,
We had a wonderful experience with your company. It started with booking the tour, such great communication and help in choosing a tour for us. I’ve never booked a tour “sight unseen” and was so pleasantly surprised by the amount of attention we received. As promised, we received a very detailed program of our upcoming tour prior to departure and encouraged to ask any questions, etc. All correspondence was answered thoroughly and promptly.
Upon arrival into our various locations, each of the guides and assistants were always on-time, extremely friendly, welcoming, very helpful and always willing to go the extra mile. Language could have been a huge barrier, but never was, thanks to these people! Even though we requested small group tours, many times we found ourselves on a private tour and our guides suggested other sights for us to see, which we did! What was most appreciated is that even at airports, it wasn’t a simple drop off, as we thought, but rather each guide always came inside, made sure we checked in with no issues. They always had suggestions for food, other sights to see, and always wanted to make sure that we were having a great experience.
Also during our tour, we received a few calls directly from your tour company to check in to see if we were having a good experience and to make sure we didn’t have any problems or issues. That is truly going the extra mile and we appreciated that!
All in all, we had an amazing experience visiting Rio de Janiero, Iguazu Falls and Machu Picchu. We already have been and will continue to recommend CAT tours to our family and friends.
Warm Regards,
Jerry and Chris Barber
Dear Montserrat & Marc,
My wife and I returned home to Singapore exactly 7 days ago…it took us that long to “recuperate”..from the best holiday of our lives!
You guys did a great job putting the travel plans together. Your guides/agents, esp Wilson at Iguazzu and Pascual at Machu Picchu were incredibly accommodating, patient and knowledgeable. We will surely recommend you all to friends and family. And as words will never capture the beauty of this holiday, let us attach a photo here that says it all with a caption that reads… “We flew like the great Andean condors!”
Muchas gracias! Nellie and George Lee
Sarah,
The vacation to Brazil and Peru was great! All of the guides were good, but Luiz and Fernando were exceptional! Both of them went out of their way to accommodate us and make our trip special. Pascuale was also very good, he certainly knows his way around Machu Picchu. I would recommend this trip to anyone!
The hotels were wonderful as well. We even enjoyed the Andean Wings. I found the staff to be welcoming and the hotel quaint. The Sonesta Posada was a real stand out. Thanks again for your help in putting everything together.
We had a great time!
Angela
